Bookings & Policies

RACQUET CENTRE POLICIES & COURT BOOKING INFORMATION
FOR UNIVERSITY OF CALGARY STUDENTS AND MEMBERS

• The Racquet Centre facilities are free for U of C students and members. To book a Squash, Racquetball, Tennis (outdoor courts open from April-September), and/or Badminton court contact Kinesiology Client Services (KCS) at 220-5029.
• Students and Members can book 3 Squash, Racquetball, Tennis, and/or Badminton courts at a time and up to 21 days in advance.
• Squash and Racquetball court bookings are 45 minutes long, Tennis bookings are 60 minutes. Badminton courts have designated days and times for bookings. Refer to Open Recreation schedule.

To book or cancel a court;

1) On-line (Call 220-5029 to get On-line access).
2) Over the phone 403-220-5029.
3) In person at Kinesiology Client Services.
4) Computer terminal by the Kinesiology Client Services counter or Racquet Centre entrance.

• Every player MUST check in with an U of C ID card at the KCS counter prior to accessing the court facilities. Any players who are caught without checking in will be asked to leave the court area.
• Cancellations must be received prior to court time.
• Failure to check-in or cancel a court will result in a no-show. After 3 no-shows, users can not book courts until a penalty fee (Day Pass fee) is paid at the Kinesiology Client Services desk.
• If player does not show up for court time, it will be given away after 15 minutes of scheduled time.
• Players must play on the court number that they booked. Players will be asked to move to the correct court #.
• No sports activities can be played on the Squash and Racquetball courts other than Squash or Racquetball/Handball.
• Players must book a court, no drop-ins.
• Squash, Tennis, Racquetball and Badminton racquets, eyewear, and Badminton nets are available for rent at the Kinesiology Service desk and must be returned at the end of your court booking. A photo ID must be left in order to rental equipment.
• Customers must supply their own balls or badminton shuttles. Balls and badminton shuttles are available for purchase at the Kinesiology Client Services.
• All children under the age of 14 must be accompanied by an adult over the age of 18.

RACQUET CENTRE POLICIES &
COURT BOOKING INFORMATION FOR NON - MEMBERS

• The Racquet Centre facilities are available for Non-Members. To purchase a day pass and book a Squash, Racquetball, Tennis (outdoor courts open from April-September), and/or Badminton court, stop by the Kinesiology Client Services (KCS) counter in the Kinesiology Complex (Block A) located by the Red/Gold Gyms.
• A day pass must be purchased prior to accessing the Racquet Centre court facilities. Only same day booking is permitted.
• No phone in bookings.